Privacy Policy – www.mydoctormalta.com

Effective Date: 27 January 2025

MyDoctorMalta.com (“the Website”, “we”, “us”) is committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Maltese data protection laws.

This Privacy Policy explains how personal data is handled when you use www.mydoctormalta.com.

1. Role of MyDoctorMalta

MyDoctorMalta.com operates solely as an informational directory of private healthcare professionals, clinics, and pharmacies in Malta and Gozo.

MyDoctorMalta does not provide medical services, does not manage appointments, and does not process patient health data.

2. Personal Data We Do NOT Process

MyDoctorMalta.com:

  • Does not collect or process medical or health data

  • Does not receive or store appointment requests

  • Does not receive or access messages sent through provider forms

  • Does not act as a data controller for patient–provider communications

Where booking links, contact forms, or enquiry forms are displayed, these are owned, controlled, and processed directly by the respective healthcare provider, clinic, pharmacy, or third-party booking service.

Each provider is independently responsible for GDPR compliance regarding data submitted through their forms or systems.

3. Personal Data We May Process

3.1 Website Contact Email

If you contact MyDoctorMalta.com via email (e.g. info@mydoctormalta.com), we may process:

  • Your name (if provided)

  • Your email address

  • The content of your message

This data is used only to respond to your enquiry and is not shared unless required by law.

3.2 Healthcare Provider Data

For registered healthcare professionals, clinics, and pharmacies, we may process:

  • Professional name and title

  • Practice contact details

  • Publicly available professional information

This data is published with the provider’s consent and for directory listing purposes only.

4. Legal Basis for Processing

Where applicable, personal data is processed on the basis of:

  • Consent

  • Contractual necessity (for provider memberships)

  • Legitimate interest (operating an informational directory)

5. Data Retention

Personal data is retained only for as long as necessary to fulfil its purpose or as required by law. Providers may request deletion of their profiles at any time.

6. Data Sharing

MyDoctorMalta.com does not sell, rent, or trade personal data.

Personal data may only be disclosed:

  • If required by law

  • To protect legal rights

  • With explicit consent

7. External Links

The Website may contain links to third-party websites or booking systems. MyDoctorMalta.com is not responsible for the privacy practices, content, or security of external websites.

Users are encouraged to review the privacy policies of any third-party services they use.

8. Data Subject Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information and Data Protection Commissioner (IDPC) in Malta

Requests can be made by contacting:
📧 info@mydoctormalta.com

9. Changes to This Policy

This Privacy Policy may be updated periodically. The effective date will be updated accordingly.

10. Contact Information

For privacy-related questions, contact:
📧 info@mydoctormalta.com