Terms and Conditions for using www.mydoctormalta.com
Terms and Conditions for Using www.mydoctormalta.com
Effective Date: 14 January 2026
Welcome to www.mydoctormalta.com (“the Website”). These Terms and Conditions govern your use of the Website. By accessing or using the Website, you agree to be bound by these Terms and Conditions.
1. Introduction and Purpose
1.1 Overview
MyDoctorMalta.com is an independent informational directory that publishes factual, non-promotional information about private healthcare professionals, clinics, and pharmacies operating in Malta and Gozo.
The purpose of the Website is to help users find contact details, consultation options, and publicly available booking methods so that they may contact healthcare providers directly.
MyDoctorMalta.com does not provide medical services, does not employ or represent healthcare providers, and does not arrange, manage, confirm, or guarantee appointments.
1.2 Intermediary Role
The Website acts solely as a directory and listing platform. Any communication, appointment request, consultation, treatment, or professional relationship is established directly and exclusively between the patient and the healthcare provider.
2. Forms, Booking Links, and Data Processing
Where contact forms, enquiry forms, booking request forms, or third-party booking links are displayed on the Website, these are provided and controlled solely by the respective healthcare professional, clinic, or pharmacy.
Any information submitted through such forms or links is processed directly by the relevant provider and not by MyDoctorMalta.com.
MyDoctorMalta.com does not receive, store, process, monitor, or have access to any information submitted through provider-managed forms or external booking systems, including personal data or medical information.
All communications, confirmations, cancellations, and follow-ups arising from such submissions are handled solely by the respective provider in accordance with their own privacy policies, professional obligations, and applicable laws.
3. Eligibility and Registration (Healthcare Providers)
3.1 Legal Eligibility
Healthcare professionals, clinics, and pharmacies listed on www.mydoctormalta.com must meet all legal requirements to operate private healthcare services in Malta, including holding valid licences and registrations with the relevant Maltese authorities (such as the Maltese Medical Council, where applicable).
3.2 Compliance with Laws
It is the sole responsibility of each provider to ensure ongoing compliance with all applicable Maltese laws and regulations governing private healthcare practice, advertising, and professional conduct.
3.3 Accuracy and Updates
Providers must ensure that all information published on their profiles is accurate, factual, and up to date. Any change in eligibility, registration, or professional status must be updated promptly.
4. Membership Terms
4.1 Subscription and Payment
Healthcare providers may subscribe to paid membership plans as described on the Website. Paid memberships are billed on a recurring basis (monthly, bi-monthly, semi-annual, or annual) and are non-refundable unless otherwise required by applicable law.
4.2 Membership Features
Different membership types offer different profile features and visibility. All features are informational in nature and must comply with applicable healthcare advertising regulations in Malta.
5. Provider Obligations
5.1 Accuracy of Information
Providers are solely responsible for the accuracy, completeness, and legality of all information they submit for publication. Misleading, promotional, or false claims are strictly prohibited.
5.2 Responsibility for Services
Healthcare providers, clinics, and pharmacies remain fully responsible for all services they offer, including consultations, diagnoses, treatments, and professional advice.
MyDoctorMalta.com bears no responsibility or liability for medical outcomes, clinical decisions, or healthcare services provided by listed providers.
6. Clinics and Pharmacies
Clinics and pharmacies may purchase profile subpages to display factual information about their services and the healthcare professionals practising at their premises.
All information provided must be accurate, lawful, and compliant with Maltese healthcare regulations. Any misleading or incorrect information remains the sole responsibility of the submitting party.
7. Website Disclaimer
MyDoctorMalta.com does not verify, endorse, or guarantee the accuracy of information provided by healthcare professionals, clinics, or pharmacies.
The Website is not responsible for the content, availability, or operation of any external links, booking systems, or third-party tools provided by listed providers.
The Website does not provide medical advice and should not be used as a substitute for professional medical consultation.
8. Account Management
8.1 Account Deletion
Providers may request account deletion at any time by emailing info@mydoctormalta.com. Upon deletion, access to the platform will be terminated.
8.2 Active Subscriptions
Deletion of an account does not entitle the provider to a refund of any active subscription, which will remain valid for the current billing period unless otherwise required by law.
9. Termination and Suspension
MyDoctorMalta.com reserves the right to suspend or terminate any account that breaches these Terms and Conditions, applicable laws, or professional obligations, including the provision of false or misleading information.
Immediate suspension or termination may occur in cases of illegal activity or serious breaches, without prior notice.
10. Indemnity
Providers agree to indemnify and hold harmless the Website owner from any claims, damages, liabilities, or expenses arising from their services, information provided, or breach of these Terms.
11. Patients’ Rights and Feedback
Patients are encouraged to report inaccurate or misleading information by contacting info@mydoctormalta.com.
MyDoctorMalta.com does not handle complaints regarding medical care, which must be addressed directly with the healthcare provider or relevant authorities.
12. Withdrawal of Consent
Providers may withdraw consent to use the platform at any time by contacting info@mydoctormalta.com. Data will be processed in accordance with applicable data protection laws.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Malta. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the Maltese courts.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact:
📧 info@mydoctormalta.com